Strategy: Ikea employees say that changes to the stores are creating a divisive environment where 'nobody is willing to help'

Strategy: Ikea employees say that changes to the stores are creating a divisive environment where 'nobody is willing to help'

Ikea employees told Business Insider that the company's plans to become more "customer-centric" are causing problems for shoppers.
Source: Strategy: Ikea employees say that changes to the stores are creating a divisive environment where 'nobody is willing to help'

- gist culled from pulseng